Purpose
Glidance is committed to protecting any personal information that we may receive while you access our website. We believe it is important for you to know how we treat information about you that we may receive when you engage with us. This Privacy Policy is devised to help you feel more confident about the privacy and security of your personal details. 'You' shall mean You, the User of the Website and ‘Yourself’ interpreted accordingly. 'We' / 'Us' means Glidance and 'Our' interpreted accordingly. 'Users' means the Users of the Website.
The Information We Collect
We receive both information that is directly provided to Us, such as personal information You provide when You visit the Website, and information that is passively or automatically collected from You, such as information collected from the browser or device You used to access Our Website or Services. In this Privacy Policy, we refer to all this as the ‘User Information’.
- Information You Provide To Us. There are portions of this Website where We may need to collect personal information from You for a specific purpose. In the course of these various offerings, we often seek to collect from you various forms of information, such as: name, address, e-mail address, telephone number, fax number and business details.
- Information That is Automatically Collected. In general, you can visit this Website without telling us who you are or revealing any information about yourself. We, and Our third party service providers or other partners (collectively ‘Partners’) may use automated means to collect various types of Information about You, Your computer or other device used to access Our Website. A representative, non-exhaustive list of the types of automatically collected information may include: network or Internet protocol address and type of browser You are using (e.g., Chrome, Safari, Firefox, Internet Explorer), the type of operating system You are using, (e.g., Microsoft Windows or Mac OS), mobile network, device identifiers, device settings, browser settings, the web pages of the Website You have visited, Website visited before and after You visited our Website, the type of handheld or mobile device used to view the Website (e.g., iOS, Android), location information, and the content and advertisements You have accessed, seen, forwarded and/or clicked on.
How We may use the User Information
By entering Your User Information, You accept that we may retain Your User Information and that it may be held by us or any Partners that processes it on our behalf. We, along with Our Partners, shall be entitled to Use Your User Information for the following purposes:
- Provide and communicate with You about feedback or response
- Fulfill your requests regarding the services
- Respond to your inquiries
- Communicate with You about our products or services
- Enforce the legal terms that govern your use of our Services
- Provide technical support for the Website or in connection with Our services and Offerings,
- Prevent fraud or potentially illegal activities
- Protect the safety of our other subscribers or Users,
- Perform analysis regarding how you use the Services or any part thereof such market research,
- In order to send you periodic communications (this may include e-mail), about features, products and services, events and special offers. Such communications from us may include promotion of programs being organized by third parties on our website.
Cookies Policy
Our website places cookies, which are small data files, on your computer or mobile device. This is a common practice for all websites. Cookies help us provide you with a good experience when you browse our site and also allow us to improve our site. Cookies cannot be used to identify you personally. By using our site, you agree to our use of cookies. Please note that it is possible to disable cookies being stored on your computer by changing your browser settings, however our website may not function properly and/or some features may not be available to you in that case.
Information Sharing and Disclosures
We may disclose the User Information as follows:
To service providers or Partners that we have engaged to perform business-related functions on our behalf. This may include service providers that:
- Provide customer, technical or operational support
- Administer the Website
- Maintain databases
- Support our Service and Products
We reserve the right to disclose and transfer the User Information outside India. We will comply with all relevant Data Protection legislation in relation to the period for which We retain any User Information.
Linked Services
Our Website may contain links to or integrations with other services such as Facebook, Twitter, LinkedIn, and other media services and platforms whose information practices may be different than ours. Visitors should consult these other services' privacy notices as we have no control over information that is submitted to, or collected by, these third parties.
Acceptance of the Policy:
By visiting our website, signing up or logging into the website, uploading information on our website; you acknowledge and unconditionally accept the policy. If you do not agree with this Policy, do not use our website and services or provide here any of your personal data.
Governing Law and Jurisdiction
This Privacy Policy is governed by and operated in accordance with the laws of India.
Complaints
If you have a complaint about our handling of personal information, we request you to contact us first. We will then follow it with our Internal Dispute Resolution team and respond within 30 days wherever possible. If the matter proves to be complex, we may advise you to put the complaint in writing.
To lodge a complaint please contact our: Dispute Resolution Officer, 44/865 A4&A5, Balakrishna Arcade, Ratna Lane, South Janatha Road, Palarivattom, Cochin 682025, We do our best to resolve the matter in a timely fashion. If we cannot resolve the matter promptly due to its complexity, you will be advised in writing.